How Media Mosiac OPC Private Limited collects, uses, and protects your personal information when you use our solar installation services.
Your privacy matters to us. This Privacy Policy explains how Media Mosiac OPC Private Limited ("we," "us," or "our"), operating the solar installation brand SolarPro USA, collects, uses, discloses, and safeguards your information when you visit our website or use our services. Please read this policy carefully. If you disagree with any part of it, please discontinue use of our services.
This Privacy Policy applies to the following legal entity:
By using our website or submitting your information through any form on our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
We collect information you provide directly to us, as well as information collected automatically when you use our services.
A. Information You Provide Directly
B. Information Collected Automatically
C. Information from Third Parties
We use the information we collect for the following purposes:
A. Service Delivery
B. Communication
⚠️ Important — TCPA Notice: By submitting your phone number on our website, you expressly consent to receive autodialed and pre-recorded calls and text messages from us and our partner solar installation companies at the number provided, even if that number is on a Do Not Call registry. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or calling us directly at (740)7301004.
C. Business Operations
D. Marketing
We do not sell your personal information to third parties for their own unrelated marketing purposes. We may share your information in the following circumstances:
A. Solar Installation Partners & Service Providers
We share your information with licensed solar installation companies, roofing contractors, electrical contractors, financing providers, and technology service vendors who help us deliver our services. These partners are contractually required to use your information solely for the purpose of providing you with solar services and are prohibited from using it for any other purpose.
B. Financing & Incentive Partners
If you express interest in solar financing, we may share your information with approved lending partners, leasing companies, and incentive program administrators to help you qualify for the best available options, including the federal 30% Investment Tax Credit and applicable state rebates.
C. Lead Generation & Referral Partners
If you were referred to us through a third-party advertising or affiliate network, we may share confirmation of your inquiry with that referring partner. If no installer in our network serves your area, we may refer your information to other qualified solar companies with your consent.
D. Legal & Regulatory Requirements
E. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified of any such change via a prominent notice on our website.
F. Aggregated & De-Identified Data
We may share aggregated, anonymized data — which cannot identify you — with partners, researchers, or for public reporting without restriction.
We use cookies and similar tracking technologies to enhance your experience and to collect usage data for analytics and advertising purposes.
Types of Cookies We Use:
Managing Cookies:
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Disabling certain cookies may affect the functionality of our website and savings calculator tools. You may also opt out of interest-based advertising at networkadvertising.org or aboutads.info.
We retain your personal information for as long as necessary to fulfill the purposes in this policy, unless a longer period is required by law.
When data is no longer needed, we securely delete or anonymize it in accordance with our data destruction policies.
We implement industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
⚠️ Please Note: No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee its absolute security. If you believe your data has been compromised, contact us immediately at (740)7301004.
Depending on your state of residence and applicable law, you may have the following rights regarding your personal information:
A. Right to Know / Access
You may request a copy of the personal information we hold about you, including what categories we collected, why, and who we shared it with.
B. Right to Correction
You may request that we correct any inaccurate or incomplete personal information we hold about you.
C. Right to Deletion
You may request deletion of your personal information, subject to certain exceptions such as active warranty obligations, legal compliance, or fraud prevention.
D. Right to Opt Out of Communications
E. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt out of the "sale" of your personal information. We do not sell personal information as defined under CCPA. To exercise your California privacy rights, contact us using the details in Section 12.
F. How to Submit a Request
To exercise any of the above rights, call (740)7301004 or email operation@mediamosiac.com. We will respond to all verified requests within 30 days.
Our services are intended solely for adults aged 18 and older. We do not knowingly collect, solicit, or use personal information from individuals under the age of 18.
If we discover that we have inadvertently collected personal information from a child under 18, we will promptly delete such information. If you believe a minor's information has been submitted through our website, please contact us immediately at operation@mediamosiac.com.
Our website may contain links to third-party websites, financing portals, utility company pages, or government incentive program portals that are not owned or controlled by Media Mosiac OPC Private Limited. This Privacy Policy applies only to our own website and services.
We have no control over and assume no responsibility for the privacy practices or content of any third-party websites. We strongly encourage you to review the privacy policy of every external website you visit.
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will:
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
Our privacy team typically responds within 2 business days.